Virtual Office Services

When we answer the phone on your behalf we become the display in your shop window. If your shop window was simply an answering machine or someone who can only take a message, you may be losing clients and potential clients.

The most fundamental activity in managing your contacts and keeping your customer relationships in good shape is having someone to answer the phone and deal with the incoming calls. Many companies lose the edge simply because the sales force is never available to talk to the customer when they call in or the person answering your phone is restricted to taking a message and passing it on in your absence.

Sometimes you need more than just a message taking service or a call intercept service, both of which still say "you are not available to deal with the call". As part of the Contact management Service we are always available to take those calls and deal with the client or the enquiry.

We can provide you with a dedicated assistant who has been trained to deal with a wide range of situations that arise in your business and who will go the extra mile for you so that when you are unavailable to take a call the customer or potential customer does not feel that they have to wait for their enquiry to be dealt with.

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